It is agreed that the terms set out on the booking form constitute the total agreement between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.
This contract becomes active and binding once the non-refundable deposit has been received to secure your date.
The client understands and accepts that the photographic and video coverage will be determined by the professional expertise of the photographer and videographer, and no single photograph or moment will be deemed more important than another.
While every effort will be made to accommodate special requests, they are not binding instructions. Any specific requests not included in the booking form or pre-wedding questionnaire must be submitted in writing to Envision Images prior to the wedding date
All images and video footage remain the copyright property of Envision Images. Clients are granted personal usage rights, allowing them to store, share, copy, and print the images for personal use only, provided there is no commercial or financial gain.
For any commercial use, publication, or third-party licensing, prior written consent from Envision Images is required.
There is no guarantee of a specific number of images or video clips being captured or delivered. All content is subject to professional assessment by the photographer and videographer to ensure it meets our high-quality standards.
Only images and video footage that meet these standards will be edited and included in the final selection provided to the client. Any additional content that does not pass scrutiny will not be processed or released. The final selection is at the sole discretion of Envision Images and is considered complete and final. Our raw images and footage are not available.
Envision Images provides vintage and luxury wedding cars as part of its transport offering. These vehicles are meticulously maintained and presented to a high standard; however, due to their age and specialist nature, the following terms apply:
Vehicle Maintenance & Presentation
All vehicles will be cleaned, decorated (if agreed), and prepared to a professional standard for your wedding day. Envision Images makes every reasonable effort to ensure the vehicle arrives in excellent condition and on time.
Breakdown & Substitution
In the unlikely event of a mechanical failure or breakdown, Envision Images will make every reasonable effort to provide a suitable alternative vehicle. Where this is not possible, a refund for the transport portion of the booking will be issued. Envision Images’ liability will be limited strictly to the refund of this portion only.
Weather & Seasonal Considerations
Vintage cars may be affected by extreme weather conditions (e.g. snow, ice, flooding). Envision Images reserves the right to alter or cancel the car service on the grounds of safety, with as much notice as possible. A full or partial refund may be issued in such cases.
Usage
Vehicles are hired for ceremonial use only and will travel between the agreed pick-up and destination addresses. Additional stops or significant route changes may not be possible without prior arrangement and may incur an additional fee.
Client Responsibility & Conduct
Clients and passengers are expected to treat the vehicle with respect. Any damage caused due to negligence, misuse, or unreasonable behaviour will result in the client being liable for the cost of repairs or cleaning.
Delays Outside of Our Control
Envision Images cannot be held responsible for delays caused by traffic, road closures, or unforeseen circumstances beyond our control, although every effort will be made to avoid such issues.
Decoration
Decorations (such as ribbons or florals) can be provided as agreed in advance. Requests for custom colour schemes must be made at least 14 days before the wedding date.
Envision Images aims to deliver post-produced and edited images via digital download within 8 weeks of the wedding date. However, this timeframe may be extended during peak periods.
For wedding films, due to the more extensive editing process, we endeavour to supply the final edited video within 12 weeks.
While we strive to meet these deadlines, clients will be notified of any unforeseen delays.
The client may cancel this contract at any time by providing written notice to Envision Images. However, all monies paid up to the cancellation date are non-refundable.
If cancellation occurs within 60 days of the booked date, the client will be liable for the full remaining balance of the agreed package, as it is unlikely the date will be rebooked at short notice.
In the event of cancellation by Envision Images due to unforeseen circumstances, a full refund will be issued, or an alternative photographer/videographer/driver/car will be arranged where possible.
Envision Images applies a standard level of professional retouching to all photographs and high-quality editing to video footage, ensuring they meet our artistic style and professional standards. Additional or extensive retouching or video editing requests may be subject to an additional fee and must be discussed in advance.
For video projects, clients are entitled to one round of revisions/edits, which must be requested within 45 days of receiving the final product. The 45-day period begins from the date the final video is sent by Envision Images. Any further revisions beyond this may incur an additional charge and will be placed in an editing queue, subject to workload and availability.
The due performance of this contract is subject to alteration, postponement, or cancellation by either party in the event of circumstances beyond their control, including but not limited to natural disasters, extreme weather conditions, illness, government restrictions, pandemics, or any other unforeseeable event that renders performance impossible.
In such cases, Envision Images will make every reasonable effort to offer alternative arrangements or rescheduling, subject to availability.
All images and video footage will be supplied digitally via a download link, with a USB drive provided where agreed.
Clients acknowledge that digital media has a limited lifespan, and Envision Images cannot guarantee indefinite storage or retrieval of files. It is the client's responsibility to back up and safely store all delivered content to prevent data loss.
The client hereby grants Envision Images permission to use both images and video footage for promotional and advertising purposes, including but not limited to social media, website galleries, marketing materials, and industry publications.
If the client wishes to opt out of promotional use, this request must be made in writing prior to the wedding date.
In the unlikely event that Envision Images is unable to fulfil this contract due to injury, illness, an act of God, terrorism, equipment failure, or any other circumstance beyond our control, we will make every reasonable effort to secure a suitable replacement. If a replacement cannot be found, liability will be limited to the full refund of all payments received for the contracted event.
If digital files or video footage are lost, stolen, or damaged beyond recovery due to reasons outside of Envision Images’ control—including but not limited to camera failure, memory card corruption, hard drive failure, or technical malfunctions—liability will be limited to the return of all payments received for the contracted event.
For partial loss of images or footage, compensation will be prorated based on the percentage of the lost content relative to the total coverage provided.
Envision Images is not liable for the loss of any images, footage, or files beyond the final delivery of all agreed products or beyond one year from the event date, whichever comes first.
Neither party shall be liable for any indirect, consequential, or incidental damages arising from this contract.
Any complaints must be raised by the client in writing to Envision Images within 28 days of first becoming aware of the issue and, in any case, no later than 28 days after receiving the final images and/or video footage.
Envision Images will make every reasonable effort to address and resolve any concerns promptly and professionally. Complaints received outside of this timeframe may not be considered.
The best method of contact is via email – so please fill out our contact form and we will get back to you as soon as possible.